Shipping policy

SHIPPING DELIVERY POLICY

Last updated 7/25/25July 25, 2025



This Shipping & Delivery Policy is part of our Terms of Service ("Terms of Service") and should be therefore read alongside our main Terms: https://candiedscents.com/policies/terms-of-service


Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

Shipping is automatically calculated at check out based off of total weight of the package. All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Please note that each product is hand poured in small batches. Items can take 5-7 business days to be created just for you. Once an item is shipped you will receive a notification.


DO YOU DELIVER INTERNATIONALLY?

We currently only ship within North America.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.


WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. Please note that all products are hand-poured and have a standard processing time of 5-7 business days.


For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://candiedscents.com/policies/refund-policy. https://candiedscents.com/policies/refund-policy


HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: candiedscentsinfo@gmail.com